Our privacy policy

Effective Date: 01.12.2023

1. Introduction

Welcome to Troupe Ltd. We are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered from users of our website, troupe.academy.

2. Information Collection and Use

Personal Information: We collect personal information such as your name, email address, contact details, social media handles, and payment details when you register on our site, place an order, subscribe to a newsletter, or fill out a form.
Usage Data: We also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Use of Data

Troupe Ltd. uses the collected data for various purposes:

To provide and maintain our website
To notify you about changes to our website
To allow you to participate in interactive features of our website when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our website
To monitor the usage of our website, including using Google Analytics
To detect, prevent, and address technical issues
For marketing purposes

5. Data Sharing and Disclosure

We may share your personal information with third parties in the following situations:

Service Providers: We may share your personal information with service providers who perform services on our behalf.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Protection Rights

As a data subject under GDPR, you have the right to access, rectify, or erase your personal data, the right to data portability, and the right to withdraw consent. If you wish to exercise any of these rights, please contact us at talktoahuman@troupe.academy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at talktoahuman@troupe.academy.