Terms of Service
Last Updated: 16th January, 2024
1. Acceptance of Terms
By accessing and using the Troupe Academy platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Use of Service
Troupe Academy provides educational services subject to the terms of this agreement. You agree to use our services responsibly and in compliance with all applicable laws and educational standards.
3. Account Responsibility
Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.
4. Intellectual Property
All content on Troupe Academy, including lessons, graphics, and user interface, is the property of Troupe Academy or its licensors and protected by copyright laws.
5. User-Generated Content
Users may create and share content. However, such content must not infringe on any rights, be defamatory, obscene, or illegal. Troupe Academy reserves the right to remove such content.
6.Limitation of Liability
Troupe Academy is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
7.Modifications to Terms
We reserve the right to modify these terms at any time. Continued use of the service after changes indicates your acceptance of the new terms.
Refund Policy
If you are not satisfied with our service, we offer a refund policy as follows:
Refund Eligibility
You many cancel a lesson in a minimum of 24 hours before the online session is to hold.
Process for Requesting a Refund
To request a refund, contact our support team at dotun@troupeacademy.com with your account details and purchase information.
Limitations
Refunds may not be available for certain promotional or discounted offers.
Processing
Refunds will be processed within three business days and credited back to the original payment method(this is also subject to the payment service's promptness)