Terms of Use for Troupe.academy 1. Introduction Welcome to Troupe.academy ("Platform"). These Terms of Use ("Terms") govern the relationship between the Platform and individuals who provide tutoring services through the Platform ("Tutors" or 'Blackbelts'). By registering and using the Platform, Tutors agree to be bound by these Terms. 2. Eligibility To become a Tutor, you must be at least 16 years old, have the legal right to work in your jurisdiction, and possess the necessary qualifications and experience to provide tutoring services. 3. Registration and Account Account Creation: Tutors must create an account by providing accurate and complete information. Tutors are responsible for maintaining the confidentiality of their account credentials. Verification: The Platform may verify the information provided by Tutors, including background checks, educational qualifications, and work experience. Account Use: Tutors must use their accounts for their personal, professional use only. Unauthorized use of another person’s account is prohibited. 4. Tutor Responsibilities Service Provision: Tutors agree to provide high-quality, professional tutoring services to clients ("Students") in accordance with the agreed-upon schedule and terms. Compliance: Tutors must comply with all applicable laws, regulations, and Platform policies when providing tutoring services. Communication: Tutors must communicate promptly and professionally with Students and the Platform. Confidentiality: Tutors must keep all information about Students confidential and use it solely for the purpose of providing tutoring services. 5. Platform Responsibilities Facilitation: The Platform facilitates the connection between Tutors and Students but does not guarantee any minimum number of tutoring sessions or income. Support: The Platform provides support to Tutors, including technical assistance and dispute resolution services. Payments: The Platform manages payment processing for tutoring services. Tutors will receive payments for services rendered through the Platform according to the payment schedule outlined by the Platform. 6. Fees and Payment Service Fees: The Platform charges a service fee for each tutoring session. The fee structure will be communicated to Tutors and may be updated periodically. Payment Terms: Tutors will be paid [weekly/bi-weekly/monthly] for services rendered, subject to deduction of the Platform’s service fee and any applicable taxes. Refunds: In the event of a dispute or refund request from a Student, the Platform will review the case and may issue refunds at its discretion. 7. Membership in the Blackbelt Team The Platform reserves the right to deny membership of the Blackbelt Team (the name for tutors) at its sole discretion. Membership may be denied based on the Platform’s assessment of the Tutor’s qualifications, performance, or any other criteria deemed relevant by the Platform. 8. Termination and Suspension Termination by Tutor: Tutors may terminate their account at any time by notifying the Platform. Termination by Platform: The Platform may suspend or terminate a Tutor’s account for violations of these Terms, Platform policies, or applicable laws. Effect of Termination: Upon termination, Tutors must cease all use of the Platform and its services. Any outstanding payments due to the Tutor will be processed according to the usual payment schedule. 9. Intellectual Property Platform Content: The Platform and its content are the property of the Platform or its licensors. Tutors may not use the Platform’s intellectual property without permission. Tutor Content: Tutors retain ownership of the content they create but grant the Platform a non-exclusive, royalty-free license to use, reproduce, and distribute such content for the purpose of providing services. 10. Limitation of Liability The Platform is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Platform or the provision of tutoring services. The Platform’s total liability to Tutors shall not exceed the total fees paid by the Tutor to the Platform in the six months preceding the claim. 11. Indemnification Tutors agree to indemnify, defend, and hold harmless the Platform, its affiliates, and its respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of or related to their use of the Platform or provision of tutoring services. 12. Dispute Resolution Governing Law: These Terms are governed by the laws of [Your Jurisdiction]. Arbitration: Any disputes arising from these Terms or the use of the Platform will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. 13. Amendments The Platform may amend these Terms from time to time. Tutors will be notified of any significant changes, and continued use of the Platform constitutes acceptance of the revised Terms. 14. Miscellaneous Entire Agreement: These Terms constitute the entire agreement between the parties regarding the subject matter herein. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. 15. Contact Information For any questions or concerns regarding these Terms, please contact us at [Contact Information]. By registering as a Tutor on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. Troupe.academy 51 Princes Street Ipswich, IP1 1UR United Kingdom internal@troupe.academy +4401473944808